Frequently Asked Questions

Frequently Asked Questions

This is a collection of our most frequently asked questions. Should you have a question that is not listed here, please click "Contact" above and send it to us.

FAQS

What is the minimum age to rent?

You must be 21 years or older to rent and operate the watercraft.

When should I arrive?

You will need to arrive early to make sure the checklist is complete and to complete the in person orientation. Exact arrival details will be located within your confirmation email.

Is a valid driver’s license required?

Yes, a valid driver’s license is required.

Do I have to wear a life vest?

Yes, life vests are mandatory and provided at no extra charge.

What if the equipment gets damaged?

Renters are responsible for any damages. Full details are in our waiver.

Can I bring food or drinks?

Absolutely no food or alcohol is allowed inside of watercraft. Only water in a clear container is allowed onboard.

How do I book a JetCar?

Click the ‘Book Now’ button on the website or if you need additional help fill out our contact form.

Where do I park?

Parking instructions will be sent with your booking confirmation. We’re not responsible for lost or stolen items.

Where are you located?

To provide flexibility for our customers our primary docking locations are Old Hickory Lake and Percy Priest Lake. We will be alternating days/weeks between these lakes on a predetermined schedule.

What is your cancellation policy?

Full refund will be granted if cancellation is received within 48 hours of the start of the event. Should there be inclement weather conditions, we may issue a refund or reschedule the day of your reservation.

Is there a damage deposit?

A refundable $500 damage deposit is required. This will be placed on your credit or debit card and refunded after your ride, provided the watercraft is undamaged.

How far can I go?

Each experience distance is determined by your pre-paid duration and speed that you drive. We encourage you to explore the lake; however, you are required to return to the predetermined dock 5 minutes prior to booking end time.

Are kids allowed to ride?

There is no age requirement; however, each person MUST weigh at least 60 lbs or more each and not exceed maximum weight listed on the individual watercraft.